Frequently asked questions

How do I find the right size for me?

To ensure you select the best fit, we recommend using our size guide located on each product page. This guide includes general measurements and fitting tips to help you make an informed choice based on your measurements.

How can I track my order?

After your order is shipped, we'll send you a confirmation email with a tracking link. You can use this link to view up-to-date information on your order's delivery status directly on our courier's website.

What is your return policy?

We accept returns of unused items within 30 days of purchase. Items must be in the same condition you received them, with all tags still attached. Please visit our Returns page for detailed instructions on how to process your return.

Do you offer international shipping?

Yes, we are happy to serve customers around the world. International shipping rates and times vary depending on the destination. You can find specific details and options during the checkout process.

How should I care for my clothes?

Each item comes with specific care instructions on its label to help you keep it looking its best. Generally, it's a good idea to wash your clothes in cold water, use a gentle detergent, and hang them to dry.

Can I change or cancel my order after placing it?

We understand that you might change your mind after placing an order. We process orders quickly, but if your order hasn't shipped yet, we can certainly help with changes or cancellations. The sooner you contact us, the more likely we are to accommodate your request.

How can I benefit from shopping with you regularly?

We appreciate our repeat customers and encourage you to subscribe to our newsletter. This way, you’ll stay informed about special promotions, new products, and exclusive offers designed especially for our loyal shoppers.

What payment methods do you accept?

We aim to make your shopping experience convenient, so we accept a wide range of payment methods including major credit cards, PayPal, and other popular online payment platforms. All payments are securely processed to ensure your data and personal information are protected.

When do you release new styles?

Our collections are updated frequently to ensure we're offering fresh and trendy styles that cater to our customers' tastes. To never miss out, we recommend signing up for our newsletter where you'll receive updates about new arrivals and upcoming collections.

Is there a physical location where I can shop?

Currently, our business is primarily online to keep our offerings accessible to a global audience. However, we occasionally host pop-up shops in various cities. These events are announced in advance through our website and newsletter, so be sure to subscribe and stay informed.